My visit to H & R Block was supposed to be a lunchtime event. The rep was nice but didn't have a clue to what she was doing.
She read the screen and tried to figure out what to do as we went along. I understand being new, etc but I had to explain each line. She finally got another rep to help briefly. After 3 hours of my day, explaining every line and being charged $500, I left very disgruntled and frustrated.
I thought they would be good and quick. My fault for believing the commercial. Never again. Al they actually do is fill in the blanks on a computer screen, offer no real information and take your money.
My return had regular income, commission income and business expense. NOT $500 worth of work, especially since I did most of it! NEVER NEVER again.
Their website doesn't even have a contact for complaints! They're my new enemy!