My husband and I did our taxes with H and R block on January 22, 2012. We paid $110 to have them file them for us.
They told us the money would be in our account by February 6, 2012 at the very latest. Today is February 10 and we still do not have the money in our account. We have called our local H and R Block daily since February 6. Every time we have called we have been told that should be in our account within 24 hours.
The local office also told us that the money was at their bank and was in the process of being transferred from our bank to theirs. Then yesterday we called the 1-800 number and were connected with someone at H annd R Blocks bank. She told us that she did not show that the money had been recieved by them from the IRS. How can this be that the local office is telling us that their bank is saying they have it and that it is in the process of being transferred to our bank and then the bank tell us they dont even have it yet??
Also one of the times my husband called our local office he was hung up on when he asked to speak to the maanager! We will NOT be using H and R Block ever again!!
Monetary Loss: $5389.