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I had my taxes done by a local branch, just like i had done the previous year. Mine is a simple return, head of house hold, 2 dependents, 1 w2.

I got my cash advance through the emerald card, immediatly. I filed late february. I was contacted by Irs about 3 weeks later, saying i needed to file a 1095, (healthcare) notice with my taxes, i had no idea, thats why i brought my taxes to professionals. So i brought in the paperwork to my agent, and she filed it in with my return.

After 3 more weeks, i called the IRS to see what was going on, last year i got my return within 3 weeks. They said because this document wasnt filed with my returns, i woukd have to wait 2 more months to get it processed. Meanwhile, i have hr block collections dept now hassling me over the phone for their filing fee, and the irs has the return still, because of incompetance from my agent.

I dont feel like i should be charged a filing fee now, and this whole tjing has turned out miserable, and im still not paid my return. I will never use hr block again

Product or Service Mentioned: Hr Block Tax Preparation.

Reason of review: Order processing issue.

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FumblingBorderCollie
#1676790

I did HR Block online. It clearly states free, but then you find out you are charged.

Bookcrazy
#1676789

Sounds like you didn't give your 1095-A to your preparer. If that's the case, how is this their fault?

Anonymous
#1675459

Ignorance of the law is no excuse. The 1095 was big news for quite awhile.

Never take cash advances on a theoretical refund ; you've seen what can happen. If you're going to use a word like "incompetence", learn how to spell it and turn the mirror around your way.