They did our taxes, showed a $295.00 federal refund and owed $300.00 to the state. Asked why so little federal return and why we pay the state for the first time ever since nothing much has changed in 4 years.
"that's what it comes out to" was the answer. Took down returns from 2012 up showing a return average of $1400.00 federal and $350.00 return from state. Fifteen minutes later, we are getting a $3000.00 federal return and a $500.00 state refund. So which one is correct.
Damned right we are buying their "protection plan". Maybe that is how they make their money.
This person wrote the review because of bad quality at Hr Block. Reviewer claimed that he or she wants Hr Block to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.